Master Terms and Conditions

1.1 Promoters and Acceptance

For purposes of these Terms and Conditions, "Promoter" or "Promoters" means YellowDot Mobile SA (Proprietary) Limited ("YellowDot") and, where applicable to a particular Service, the relevant mobile network operator identified in the Service Schedule. For YDot Games, the source document identifies Mobile Telephone Networks (Proprietary) Limited ("MTN") and YellowDot together as the "Promoters". For ComedyTV, BigCash and Gamewin, the source documents identify YellowDot as the Promoter, while the applicable Service Schedule identifies the relevant network.

These Terms and Conditions contain assumptions of risk and/or liability by the user and limit and exclude liabilities, obligations and legal responsibilities which the Promoters may have towards the user and other persons. They also limit and exclude certain rights and remedies against the Promoters and place various risks, liabilities, obligations and legal responsibilities on the user.

Participation in a Service constitutes acceptance of these Terms and Conditions. Participation is expressly qualified by acceptance of the Terms and Conditions by way of click-through on the user's device. If the user does not agree with these Terms and Conditions, the user should not participate in the relevant service.

1.2 Consumer Protection Act

To the extent that these Terms and Conditions or any goods or services provided under them are governed by the Consumer Protection Act, 2008 ("Consumer Protection Act" or "CPA"), no provision is intended to contravene applicable provisions of the CPA. Accordingly, the provisions must be treated as qualified to the extent necessary to ensure compliance with the applicable provisions of the CPA. Contravention of the CPA will invalidate the specific provision only and not the balance of these Terms and Conditions.

SECTION 49 CONSUMER PROTECTION ACT NO. 68 OF 2008 NOTICE: The provisions dealing with the relevant Service, eligibility, subscription, cancellation, prizes and general terms are important and should be read carefully before participation.

1.3 User Responsibility and Eligibility

Unless a service schedule expressly states otherwise, the services are intended for natural persons using a valid mobile number on the applicable network. Where prizes are offered, only users participating through SIM cards that have been RICA registered to their names are eligible to win.

Each SIM-card owner is responsible for complying with South African law by ensuring that the SIM card is RICA registered. Only one SIM card may be used in respect of a service per user where the applicable service schedule applies this restriction. Where multiple SIM cards are found to be used in contravention of the applicable rules, the user may be excluded from prize eligibility and may be reported to relevant authorities where the conduct may constitute unlawful activity.

Queries concerning a service must be made by the RICA-registered person where the applicable service schedule requires this. Third parties may not enter a Service or make queries on behalf of another user where such restriction applies.

1.4 Subscription and Double Opt-In

Users must subscribe through the applicable subscription method identified in the relevant service schedule. Where a double opt-in process applies, the user must complete the confirmation steps. Following successful subscription, the user will receive a subscription confirmation message and, where applicable, a link to the relevant game or content portal.

1.5 Charges and Continuation

Unless otherwise specified in the applicable service schedule, the services are charged at the stated daily subscription fee, inclusive of VAT. Charges are applied to the user's mobile operator bill or deducted from the user's prepaid or postpaid account balance, as applicable, until the user cancels the service.

The service begins after successful subscription and continues until the user requests cancellation and receives confirmation of cancellation. As long as the service is not cancelled, applicable charges continue. The services are without obligation and may be stopped at any time, subject to the applicable cancellation process.

1.6 Cancellation / Unsubscribing

Users may unsubscribe using the USSD method specified in the relevant service schedule and must follow the applicable prompts. The user must ensure that an SMS confirming cancellation is received. If confirmation is not received, the service may continue and charges may continue to apply.

Where the applicable service includes a competition and the service schedule states that cancellation affects eligibility, a user who unsubscribes before the end of the relevant competition period is not eligible to win the applicable prize.

1.7 Competition and Winner Determination

For services that include competitions, the relevant service schedule sets out the leaderboard structure, prize periods and number of winners. Unless a service schedule states otherwise, winners are determined using the applicable scores or rankings and are selected at the end of the relevant competition period.

Where multiple users have the same score and a winner cannot otherwise be determined, the user who first achieved the best score will be announced as the winner.

Airtime prizes are automatically disbursed to the mobile number subscribed to the service. Store vouchers are sent to eligible winners by SMS to the subscribed mobile number. Cash prizes are paid to the subscribed mobile number via eWallet or an equivalent electronic payment channel. Verification and prize disbursement are to be completed within 30 (thirty) days from the close of the relevant competition, as stated in the source documents.

Where a service schedule states that the Promoters may determine whether a prize is provided in cash or goods to the monetary value depicted, that provision applies to that Service.

1.8 Prize Eligibility and Fraud

The Promoters may terminate a user's service and/or withhold prizes where the user breaches these Terms and Conditions, is involved in unlawful or fraudulent activity or suspected unlawful or fraudulent activity, fails to adhere fully to the applicable rules, or where irregularities or fraudulent practices are detected.

A user who wins a prize, and the user's immediate family members, are not eligible to win another prize in the competition for 12 months from the date on which the prize was claimed, unless the Promoters determine otherwise in their sole and absolute discretion. The Promoters may apply fair-usage policies where applicable.

1.9 Technical, Network and Service Availability

The Promoters are not responsible for a service being interrupted or failing for any reason, including interruptions in network services or handset compatibility. Users are responsible for ensuring that their devices have the required messaging, mobile internet and/or browser capabilities and are compatible with the relevant service.

Where applicable, games may also be played on a computer with a compatible browser and internet connectivity.

The Promoters are not liable for technical failures affecting participation or prize redemption, including loss or misdirection of entries, incorrect information submitted by users, or entries not received due to failures of hardware, software or other computer or technical systems.

1.10 Limitation of Liability and Indemnity

To the fullest extent permitted by law, the Promoters, their respective directors, affiliates, members, partners, employees, agents, consultants, suppliers, contractors, subsidiaries and sponsors assume no liability for direct or indirect loss or damage arising from participation in a Service and/or competition, including physical harm or death, financial or pecuniary loss, loss of revenue, savings, profit or income, or other financial exposure, whether arising from breach of contract, delict, product or service liability or otherwise, and regardless of whether such loss was foreseeable.

The Promoters do not make monetary or earnings claims in respect of the services and do not guarantee any form of earnings.

Users are solely responsible for products and services used by them. The Promoters accept no responsibility for loss or damage, including airtime associated with the user's SIM card and/or cellphone number. In the event of theft or loss of a cellphone, airtime or SIM card, the user must replace such items at the user's own cost and is obliged to report the loss or theft to the South African Police Service immediately.

Subject to applicable law, users indemnify and hold the Promoters harmless from claims arising from the matters described above. The applicable indemnity provisions survive termination of the agreement.

1.11 Intellectual Property

All trademarks, copyright and other intellectual property rights used in or embodied in the services remain vested solely in the Promoters or their applicable rights holders. Users may not decompile or reverse engineer intellectual property contained in a service.

1.12 Changes to Terms and Services

The Promoters reserve the right to change these Terms and Conditions, rules relating to their products and services, and the services themselves at their discretion. The Promoters also reserve the right to modify, suspend or discontinue a service, without notice and without liability to the user or any third party, to the extent permitted by law.

Where applicable, charges may be varied from time to time at the Promoters' discretion, provided that the user receives notification of the change. Updated service rules and Terms and Conditions become effective from the date they are published on the applicable service website or otherwise communicated in accordance with the applicable network and regulatory requirements.

1.13 Contact and Complaints

Users should use the helpline or contact channel supplied in the subscription confirmation message or the applicable service schedule. Where a service-specific email address is provided below, users may use that address.

YellowDot is identified in the supplied ComedyTV, BigCash and Gamewin documents as a member of WASPA and bound by the WASPA Code of Conduct. Customers have the right to approach WASPA to lodge a complaint in accordance with the WASPA complaints procedure. The Promoter may be required to share information relating to a Service or customer with WASPA for purposes of resolving a complaint.

2.1 Service

YDot Games is a portal of multiple skill-based, multiple-level and highly engaging casual web (HTML5) games. Subscribed users may play the games an unlimited number of times. Users may choose any game available on the portal, and scores from games are aggregated onto a common leaderboard used as the basis for awarding prizes.

The service is available exclusively to MTN subscribers who are natural persons and have been vetted through the RICA process. The subscription fee is R5.00 per day, inclusive of VAT. Subscribers earn points that accumulate daily on the leaderboard. The first ten users at the top of the daily leaderboard win guaranteed daily prizes, while the first ten users with the highest monthly scores are eligible for cash prizes.

2.2 Duration

Service is available from 01 September 2023 until the Promoters, in their sole and absolute discretion, elect to discontinue it.

2.3 Subscription

Users may subscribe by dialling *686*7552# and completing the double opt-in confirmation steps, or by accessing the subscription page identified in the source document. Upon successful subscription, the user receives a confirmation notification and link to the game portal.

2.4 Winner Determination

The unique users with the ten highest/best scores achieved cumulatively in a day and in a month are the winners. Daily winners are selected at the end of each day and monthly winners at the end of each calendar month.

2.5 Cancellation

Users may unsubscribe via USSD by dialling *123# and following the prompts. The user must receive an SMS confirming cancellation. A user who unsubscribes before the end date of a competition period is not eligible to win the prize.

2.6 Prizes

2.7 Contact

Queries should be directed to the helpline supplied in the successful subscription confirmation message, by dialling 135 and following the prompts.

3.1 Service

ComedyTV is a digital entertainment service providing subscribed users with unlimited access to a library of comedy content, including comedy shows, skits and videos featuring popular comedians and entertainers. Subscribers may browse and stream available content during their active subscription. Content may be updated, added or removed from time to time.

Service is available exclusively to MTN subscribers who are natural persons and have been vetted through the RICA process. The daily subscription fee is R5.00, inclusive of VAT.

3.2 Duration

The source terms state that the service is available from 01 June 2025 until the Promoters elect to discontinue it.

3.3 Eligibility

Service is available to MTN subscribers who are South Africans with a valid ID card and persons with legal status in South Africa, with a valid MTN mobile number. Only users using RICA-registered SIM cards are eligible to win prizes, and only one SIM card may be used per user.

3.4 Subscription

Users subscribe through the subscription page identified in the source document and complete the double opt-in confirmation process. The source document states that the subscription page is doi.dep.mtn.co.za/service/8520.

3.5 Content Use

After subscribing, users may consume available content as many times as they like during the active subscription.

3.6 Cancellation

Users may unsubscribe by dialling *155# and following the prompts. The user must receive an SMS confirming cancellation.

3.7 Contact

Queries should be directed to the helpline supplied in the successful subscription confirmation message or the applicable updated contact channel.

3.8 Service Terms Website

stscomedy.ydot.co/stscomedy/tc is the location for notices, updates and Service Terms and Conditions.

4.1 Service

BigCash is a portal of multiple skill-based, multiple-level and highly engaging web (HTML5) games. Subscribed users may play games an unlimited number of times. Users may select games of their choice, and scores are aggregated onto a common leaderboard used as the basis for awarding prizes.

The service is available exclusively to Vodacom subscribers who are natural persons and have been vetted through the RICA process. The daily subscription fee is R5.00, inclusive of VAT. Subscribers earn points that accumulate daily on a leaderboard. The first ten users at the top of the daily leaderboard win guaranteed daily prizes in the form of store vouchers and/or Vodacom airtime, and the first ten users with the highest monthly scores are eligible for cash prizes.

4.2 Duration

Service is available from 01 November 2024 until the Promoters elect to discontinue it. The Terms and Conditions were varied or amended as of 01 March 2025.

4.3 Subscription

Users subscribe through bcgames.ydaplatform.com/subscribe and complete the double opt-in process. A successful subscription notification and game portal link are then provided.

4.4 Winner Determination

The unique users with the ten highest/best scores achieved cumulatively in a day and in a month are the winners. Winners are selected at the end of each day and at the end of each calendar month.

4.5 Cancellation

Users may unsubscribe via USSD by dialling *135*997# and following the prompts. The user must receive an SMS confirming cancellation. A user who unsubscribes before the end date of a competition period is not eligible to win the prize.

4.6 Prizes

4.7 Service Terms Website

bcgames.ydaplatform.com/terms

4.8 Contact

Queries should be directed to the helpline supplied in the successful subscription confirmation message or the applicable updated contact channel.

5.1 Service

Gamewin is a skill-based word game in which subscribed users compete by spelling displayed words as quickly and accurately as possible using an on-screen keyboard. Users may play the game an unlimited number of times. Each completed game awards points based on speed and accuracy, and points contribute to daily, weekly and monthly leaderboards that determine prize eligibility.

The service is available exclusively to Telkom subscribers who are natural persons and have been vetted through the RICA process. The daily subscription fee is R5.00, inclusive of VAT.

5.2 Duration

Service is available from 01 March 2025 until the Promoters elect to discontinue it. The Terms and Conditions were varied or amended as of 01 March 2025.

5.3 Eligibility

Service is available to Telkom subscribers who are South Africans with a valid ID card and persons with legal status in South Africa, with a valid Telkom mobile number. Only users using RICA-registered SIM cards are eligible to win prizes, and only one SIM card may be used per user.

5.4 Subscription

Users subscribe through the applicable service link and complete the double opt-in process. The source document does not provide a fixed URL and instead contains the placeholder "(Service link)".

5.5 Winner Determination

The unique users with the ten highest/best scores achieved cumulatively in a day, week and month are the winners. Daily and weekly winners are selected at the applicable period end; monthly winners are selected at the end of each calendar month.

5.6 Cancellation

Users may unsubscribe via USSD by dialling *179# and following the prompts. The user must receive an SMS confirming cancellation. A user who unsubscribes before the end date of a competition period is not eligible to win the prize.

5.7 Prizes

5.8 Service Terms Website

The supplied source contains a placeholder "(service T&Cs link)" and therefore no URL has been invented in this consolidated document.

5.9 Contact

Queries should be directed to the helpline supplied in the successful subscription confirmation message or the applicable updated contact channel.

YellowDot is a member of WASPA and is bound by the WASPA Code of Conduct. Customers may approach WASPA to lodge a complaint in accordance with the WASPA complaints procedure. The Promoter may be required to share information relating to a Service or customer with WASPA for purposes of resolving a complaint.

WASPA website: www.waspa.org.za